Testimonials & Reviews
Ophthalmologists & Eye Surgeons located in the Hampton Roads region of Virginia & North Carolina
Ophthalmologists & Eye Surgeons located in Virginia Beach, VA & Norfolk, VA
Wagner Kapoor Institute always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 3397 reviews with an average rating of 4.91 out of 5 stars. Please read what others are saying about Wagner Kapoor Institute below, and as always, we would love to collect your feedback.
Grady D.
Submitted 07/22/24
Very professional
Joyce C.
Submitted 07/18/24
Dealing with your eyes can be scary. Everyone I came in contact with was very understanding and so nice. From the front desk to the ladies in billing. I spoke to Kelley this morning and yet again amazing customer service.
Amanda C.
Submitted 07/04/24
The wait time was short which is always a plus. The assistants were polite and acted with a caring and pleasing attitude. The doctor presented with a concern and professional manner. I would highly recommend this practice to others
Judy W.
Submitted 06/18/24
Doctor Berger is a exceptional wonderful Doctor. He was very polite, and did an amazing job to assure me it would be ok before I had my first shot in the eye. I hardly felt it. He is great
The Wagner Kapoor Institute facility and the staff are very professional and clean.
Anyone in question, rest assure, you will be greatly satisficed with you visit there.
Thanks Judy Wise
Daniel G.
Submitted 06/10/24
Dr Kapoor is the best. He took time to discuss new medications with me as well as administering the injections I needed. He is friendly and knowledgeable. I could not ask for better care.
Russell W.
Submitted 06/06/24
From check in to check things went smoothly.
The whole staff was very friendly.
Dr. Wagner was awesome. You can’t go wrong with this practice.
Steven S.
Submitted 05/25/24
Things went smooth, went right back and everyone was polite and courteous.
Thanks to everyone, Steve
Julia P.
Submitted 05/21/24
My appointment was made with the wrong doctor and at the wrong time. No one informed me I was seeing someone else and I have an eye condition. When I arrived for a 8:30 appoint I left at 9:30 as Dr Wagner had not yet arrived. They took all the pictures and such and still had not informed me of the doctor change. The girl at the front desk, Amanda, was very aggressively rude and disrespectful. She raised her voice and I was not even speaking to her. Not only did she interrupt but she TOLD ME LOUDLY AND AGREESIVELY to sit down. This is the face of your practice. I have never been disrespected nor treated like this in a doctor's office before it is very unprofessional. I WILL BE SPEAKING TO MY DOCTOR AND THE MANAGER>
Doris G.
Submitted 04/26/24
The longest part was the wait. One's you were called thing went a little quicker.
Judy F.
Submitted 04/25/24
Love Dr Wagner
Teresa D.
Submitted 04/24/24
Good experience
Julie W.
Submitted 04/24/24
Didn't no what to expect, my first time. But I like what I experienced. Very pleased.
Lorraine D.
Submitted 04/23/24
Every visit I have had has been a good experience. Everyone is very friendly and professional.
Joseph C.
Submitted 04/22/24
very good prratice as a new patient i am treaty very nicely by your staff
William S.
Submitted 04/17/24
Not stressful and the physician answer my questions and are very pleasant
Gloria W.
Submitted 04/14/24
Wagner and Kapoor are skilled professionals, helping numerous people. Their office staff is friendly, supportive and sometimes can liven with appointment with a little fun. I am especially impressed with the staff that manages the financial aspect of the visits. They are wonderful at their job.
Nabih K.
Submitted 04/11/24
BEYOND EXPECTATION
Arline M.
Submitted 04/11/24
Dr. Kapoor continues to serve my mother with dignity, respect, and a little bit of humor. He has been very patient with her - it is greatly appreciated.
Gilbert M.
Submitted 04/10/24
Felt really at ease and staff was very pleasant. I would strongly recommend Dr Berger and his staff to anyone.
Belinda J.
Submitted 04/09/24
Dr. Explained my condition very clearly.
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